A great week,
 and a great 11 years

This week our tower bandwidth improvement project is for all practical purposes complete. Read on to learn about the improvements we’ve made to our performance in Wickenburg and Morristown… plus a little bit of nostalgia in celebration of our 11th anniversary. Continue reading

Possible Diamondback work today

There’s about a 70% chance that we will have an opportunity this afternoon (Wednesday 1/31) to be able to perform an equipment upgrade at Diamondback Tower. Subscribers served by that tower may encounter several brief (about two minute) outages, along with possibly somewhat slower performance from the temporary mast we’ll be setting up to provide service while the original tower is being re-engineered. This work will affect only subscribers served by Diamondback Tower.

West-side upgrades Wednesday 10/11

Subscribers served by Constellation Tower (this includes subscribers served by Diamondback, County Line, Black Mountain, and Easy Street Towers) will experience several short micro-outages around mid-day, as equipment and cables are swapped to upgrade Constellation Tower to gigabit bandwidths.  The outages will affect almost all Wickenburg subscribers west of Burger King (except for those served directly by Mockingbird and Downtown Towers), and should last at most a minute or two; several micro-outages will occur before work is complete.

Watch for a posting later on this week in which we will discuss the infrastructure improvements we’ve been making over the past month to provide you faster service.

Brief outages at Diamondback Tower

The demand for service from Diamondback Tower (neighborhood POP), over just the few months it has been available, has been both surprising and gratifying. Because of the fast subscriber growth on this tower, we’ll be spending most of tomorrow (Tuesday, 10/18) replacing the small-neighborhood service equipment with a more sophisticated three-unit tower capable of delivering a cleaner signal and more efficient service to the entire northern North Vulture Mine area.

We’ll be relocating the existing unit a few feet away, and leaving it in operation while we erect the improved tower. We’ll perform the cutover once the new tower is ready for service. Subscribers should see only two or three outages throughout the day of about a minute or two each as cables have to be extended and reconnected, and the old tower feed has to be re-aimed at its new location..

Our thanks to all our Diamondback subscribers for helping make our neighborhood venture there such a rousing success.