CenturyLink service interruption April 1

CenturyLink has informed us that they are likely to be disconnecting our network from the greater Internet temporarily between 3:00 and 6:00 AM on April 1. The interruption is to introduce new routing equipment at their premises and migrate some of their existing traffic to reduce load and reduce the likelihood of customer service interruptions. Service should resume no later than 6:00 AM.

This far in advance of the scheduled date, there is a good chance that CenturyLink may reschedule this interruption one or more times before it actually occurs. We will report any changes to the scheduled date and time as notice is received.

Update (April 1): Upgrade was achieved cleanly between 3:50 and 4:04 this morning.

Upcoming CenturyLink outages

CenturyLink added a new planned outage today for May 4, to repair equipment at their Phoenix interchange. To make tracking easier, here is a consolidated list of their outage plans so far:

April 26 3 AM 4 AM 1 hour
May 4 midnight 1 AM 1 hour
May 5 midnight 2 AM 2 hours

As with all CenturyLink outage schedules, the actual outage may or may not begin precisely at the scheduled time or last for the entire time reserved. Each of these outages will probably impede our subscribers’ ability to access the internet during the period of the actual maintenance.

Update: CenturyLink Outages

CenturyLink has changed the scheduled time of their April 26 outage at the Beardsley interchange to between 3:00-4:00 AM.

In addition, they’ve scheduled an additional outage of up to two hours on May 5 to correct the same equipment defect at the Phoenix interchange, between midnight and 2:00 AM.

Both these outages are expected to interrupt the operation of Grand Avenue Broadband’s network service during some or all of the periods specified.

Planned outage, Feb. 24 (wee hours)

CenturyLink has just informed us that they will be taking our network gateway offline for up to 90 minutes sometime between midnight and 6 AM on Wednesday, February 24 (two weeks away), to perform an upgrade on CenturyLink’s own network. This means that the greater internet will be unreachable by our subscribers during this 90-minute period.