Limited service disruption on Constellation

Wednesday August 7th 2019, 8:05pm MST

We currently have about 6 customers on Constellation which have not come back online after the issues this morning. The issue seems to be isolated to these 6 subscribers, and there does not seem to be any performance or congestion overall with other equipment. With dozens of other customers successfully connected to Constellation, we are working through the possible variables to determine a root cause for these isolated disconnections.

We will keep you updated with new developments, although currently an onsite visit with subscribers and/or to the tower tomorrow morning is looking likely.

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