The storm last night was pretty intense for most of Arizona, with power and telecommunication systems affected throughout the state. We tracked outages last night through parts of our network including Castle Hot Springs, Morristown, and sections of West and Northwest Wickenburg including Diamondback and Easy Street.
As power was restored to customers this morning between 2 – 5 am everything, including customer locations, started coming back online.
However, we are still tracking and troubleshooting an issue between Diamondback and Easy Street, with customers on Easy street experiencing slower than normal speeds and increased latency. The Easy Street tower is online through its redundant link, and we are working to correct the issue with the primary link. We will provide more information as we have details.
Thank you so much for your support, and please don’t hesitate to call us at (928) 427-1644 if you are experiencing trouble with your service.