A great week,
 and a great 11 years

This week our tower bandwidth improvement project is for all practical purposes complete. Read on to learn about the improvements we’ve made to our performance in Wickenburg and Morristown… plus a little bit of nostalgia in celebration of our 11th anniversary.

WEST WICKENBURG POPS

Our new West Wickenburg hub is now delivering major improved bandwidth to our Black Mountain, Diamondback, and Easy Street neighborhood towers (POPs).

These towers, plus our master Wickenburg tower at Constellation, now form a redundant link loop that ensures our POP subscribers reliable service despite any single link or tower failure. In addition, our new redundancy link between West Wickenburg hub and Mockingbird Tower can now take over service to provide those subscribers continuous Internet access even in the event of a failure of Constellation Tower itself.

We’ve also increased the direct feed speeds from Constellation Tower to both County Line and Easy Street towers. (We haven’t yet installed a redundant link to County Line, but we do have provision for it in the network.)

MOCKINGBIRD

There is also good news for subscribers of Mockingbird Tower, our perennial bandwidth-starved problem child.

After installing our new “emergency” secondary link between West Wickenburg and Mockingbird, we were surprised and gratified to discover that it was capable of delivering significant bandwidth — even more than our (also-upgraded) direct link between Mockingbird and our gateway — so we’re currently using it in parallel with our main service link. (A consultant will be helping us improve the performance of the direct link on Monday, but meanwhile we’ll still take the win.)

We’ve also repurposed the access point formerly known as Mockingbird West (all of whose subscribers have finally been relocated to Diamondback, Easy Street, or County Line) to become Mockingbird South, and have transitioned many of the subscribers south of the tower to this new AP, improving their signal and doubling the tower’s processing power available to handle subscriber traffic.

Our meters report a significant bandwidth improvement to individual Mockingbird Tower subscribers, and bandwidth contention between those subscribers is now negligible.

RIO VISTA HILLS

In brief, since our Rio Vista Tower is fed by Mockingbird, subscribers in Rio Vista Hills are now also benefiting from the new bandwidth available to Mockingbird Tower. We’ve metered randomly-selected subscriber units in that community and have been quite pleased with the results.

MORRISTOWN

This week, we replaced the Morristown East AP, serving customers in the vicinity of the Rockaway Hills corridor. The old unit was lying to us about its performance, but our customers blew the whistle on it. Now we’re happy to report that they are experiencing greatly improved bandwidth.

AFTERWORD

Yesterday marked the 11th anniversary of our very first subscriber installation.

Back in 2007, our service offerings were 2Mbps or 3Mbps download, and 512Kbps upload. It was considered a good speed back then — the federal government’s guideline for calling a service “broadband.” We served a handful of subscribers from a single windmill in Morristown. Our gateway feed was a 21-mile wireless link from the top of the White Tank Mountains that maxed out at 6Mbps… to serve everybody.

Today, we serve close to 200 subscribers with a 13-tower redundant network following US 60 and 89. Our service area spans 21 miles from end to end, and is fed by Wickenburg’s first fiber connection. Our service offerings have been continually upgraded and are now five times faster than when we began. Our monthly price hasn’t changed a penny since we hung our shingle.

We also haven’t changed our original mission statement, which was to make Internet service available to our otherwise forgotten neighbors. As our newspaper ad states each month: “We specialize in serving homes and neighborhoods that the other services can’t reach.” Over the past 11 years, we’ve managed to deliver the Internet to trailer parks, outback households, four-wheel-drive country, and even off-gridders, boondockers, and mining claims. We’ve also taken over service at a handful of in-town households where the wireline providers’ services had degraded to the point of unusability and they weren’t willing or able to correct it.

We’re not always able to reach a remote or particularly isolated household — and when we do, sometimes we’re not able to deliver the same performance that we can offer inside the town limits — but we’re always ready to give it a college try.

Our thanks to all our valued subscribers for having made and kept our company successful.

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 and a great 11 years

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