As a result of a long-term project accomplished earlier this week, subscribers are now seeing faster speeds and improved response times. Most subscribers are experiencing sustained speeds exceeding their contract limits (some are seeing double their contract limit), with an additional speed boost layered on top whenever possible for brief, non-sustained transactions such as web surfing. Continue reading
Due to a recent real-estate transfer of the residence at which our 251st Avenue tower is located, we have been instructed to remove our tower.
We have already secured a commitment from a neighbor and long-time subscriber to assume the duties of neighborhood tower host, so we will be moving the tower to its new location during the day tomorrow (Wednesday). This will result in an outage of two to three hours for those subscribers and satellite towers served by 251st Avenue Tower, as the physical tower itself must be disconnected, detached, uprooted, transported, re-erected, cabled for power in its new location, and have its inter-tower feed links properly realigned.
After the relocation, we’ll be re-aiming the roof units of our closest-in subscribers first, then the farther-out subscribers as necessary. Our furthest-out subscribers in the vicinity of Circle City will likely require no re-aiming at all, though all signal levels will be compared before and after the relocation.
We apologize for this service interruption, and wish to assure you that we will be performing the relocation expeditiously, in order to resume service as promptly as possible.