Our Mockingbird Tower is experiencing performance issues that have so far defied analysis. We’re working this problem today and will continue to work it until it is resolved. In the meanwhile, subscribers served directly by Mockingbird Tower (Central) and Mockingbird Tower (West) may experience a reduction in bandwidth and response time, as well as occasional short (under two minutes) outages as we perform brief diagnostic tests. Subscribers served by other towers are not affected by this situation. We hope to have these issues resolved as soon as possible.
We will be increasing the capacity of 251st Avenue tower this Tuesday, December 12, between 9 AM and 2 PM. Users served by this tower, as well as by Dixileta and Circle City towers, may experience brief (<10 minute) outage periods as equipment is detached and replaced. Users served by Castle Hot Springs tower may experience mild slowdowns as data is shunted through that tower to serve 251st Avenue during times when the primary link units to 251st Avenue are being replaced.